Keeping Las Vegas doors working
Emergency, home, business and car key service across the Las Vegas valley. A Cairn dispatcher answers your call at any hour.
- Licensed and insured, serving the valley since 2011
- A written price before work starts
- Uniformed employees with photo ID
Answered day and night
A Cairn dispatcher answers every day of the year.
Licensed and insured
Employee technicians carry photo ID and a police work card.
Your price comes first
Approve the written price on a tablet before work begins.
The lock work you need, at your door
From a locked car to a building full of doors, our mobile technicians bring the tools and hardware to the job.
Emergency locksmith
Home, business and vehicle lockouts, broken keys, failed locks and urgent lock changes when access cannot wait.
Learn moreResidential locksmith
Rekeying, deadbolts, smart locks, repairs and replacement hardware for the doors you use every day.
Learn moreCommercial locksmith
Business rekeying, master keys, access control, storefront hardware, exit devices and door closers.
Learn moreAutomotive locksmith
Vehicle lockouts, lost and spare keys, transponder keys, fobs, ignition repairs and mobile key programming.
Learn more
For a lockout, the phone comes first
Call for emergency help anywhere in the Las Vegas valley. A dispatcher answers at every hour and checks which technician can reach you.
Tell us what happened
Give the address, the type of lock, door or vehicle, and what went wrong. Tell the dispatcher if anyone is in danger.
Get an estimated arrival
We send the nearest of nine vans. Arrival is typically 20 to 40 minutes in the daytime. The dispatcher's window is an estimate, not a promise.
Your location affects the wait
Traffic, distance and time of day affect arrival. Boulder City and the valley's outer edges can take longer.
Have your ID ready
Bring government photo ID and proof that you may access the property or vehicle. The technician checks authorization before opening anything.
Call 911 if someone is at risk
If a child, pet or vulnerable person is trapped in a hot car or home and in danger, call 911 first. Summer highs pass 110°F, and a closed car heats dangerously within minutes.
Six standards we follow at your door
Our technicians show photo ID before work and test every key in every lock with you before leaving.
Our people do the work
Cairn sends its own W-2 employees. We do not assign subcontractors to residential calls.
Identification at the door
Technicians carry company photo ID and a current Las Vegas Metropolitan Police Department locksmith work card.
You approve every charge
After inspecting the job, the technician presents a written price. Work starts only after you approve it.
Preserve the lock when possible
We use non-destructive entry when the lock permits it. Drilling is a last resort and requires separate approval.
Test before we leave
You test every key in every serviced lock with the technician, including how the door latches and locks.
Workmanship has a warranty
Licensed and insured. If our work causes a lock we installed, rekeyed or repaired to fail within 12 months, we return and fix it at no charge.
Managing multiple doors or properties? See our commercial services.
Commercial locksmithFrom your first call to the final key
You know who is coming, what the work involves and what it costs before the technician touches your lock.
Start your request
Call for a lockout or other emergency. Use the form for planned work. A form does not confirm an appointment or send a van.
Describe the job
The dispatcher asks where you are, which door, lock or vehicle is involved, what happened and whether anyone needs urgent help.
Review the dispatch details
We explain the service call fee, an expected price range and an estimated arrival window. Some jobs cannot be fully priced by phone.
Know who is coming
When the technician is on the way, we text their first name, photo and van number so you can identify the person arriving.
Confirm access authority
The technician shows their identification and checks your photo ID and connection to the property or vehicle before opening it.
Approve the work
We inspect the lock, present the full written price on a tablet and ask for your approval. Any drilling or replacement needs its own approval.
Complete and test
We perform the approved work and test the keys and door with you. Special-order parts, some car keys and safes can require another visit.
Receive your invoice
You receive an itemized invoice by email or on paper, showing the service call, labor and individual parts. Payment follows completed work.
Since 2011, over 48,000 service calls
We've spent fifteen years serving the Las Vegas valley, growing to a team of 14 people and nine service vans.
4.9
Average of 1,180 sample reviews
9
Service vans across the valley
2011
Serving Las Vegas since
48,000+
Service calls completed
Have a lock or key problem? Call and describe the job to our dispatcher.
Call Now: (702) 000-0000
Control who has keys to your building
A business with several doors needs more than working locks. Managers need to know which keys open which doors, who can request copies and what happens when employees or tenants change. We plan master key systems around those decisions, including doors that should remain outside the master system.
Cairn also handles commercial door hardware and smaller access control installations. For a property with five or more doors, we can schedule a walkthrough at no charge and provide written recommendations. A manager reviews the proposed work before installation is scheduled.
- Master key systems and restricted keys
- Access control for systems up to 16 doors
- Panic bars, exit devices and door closers
- Work order accounts for property managers
Car key service where the car sits
You do not have to bring your vehicle to a key counter. Our mobile automotive technician comes to the car, whether it is at home, at work or in a parking lot. We handle entry, lost keys, spare keys, chip keys, remotes and ignition cylinder problems.
Key programming depends on the vehicle's year, make, model and security system. Many European vehicles from 2015 onward require dealer-only programming. Tell our dispatcher what you drive and whether you have a working key. We will explain that limitation before sending a van.
- Vehicle lockouts and broken key extraction
- Lost keys and additional spare keys
- Transponder keys and programmed fobs
- Ignition cylinder repair and replacement
Safes and vaults
Safe service starts with an inspection
A safe with a failed keypad, forgotten combination or damaged lock needs an inspection before anyone chooses an opening method. Our safe technician checks your identity and proof of ownership or authority, then examines the safe and explains the available approach.
Some safes can be opened without damage. Others require a small drilled opening that is repaired afterward. We also change combinations, repair mechanisms, replace electronic locks and anchor safes. Opening prices are given after inspection, not over the phone.
- Safe opening and lock repairs
- Combination changes and electronic lock upgrades
- Safe installation and concrete anchoring
Know the charges before work begins
The cost depends on the lock, the work required and any replacement hardware. We explain each charge before asking for your approval.
The service call fee
The $39 service call fee pays for travel and inspection within our service area. It is quoted before dispatch and charged on every visit.
Labor for the work
Rekeying is $22 per cylinder; deadbolt installation starts from $85 per door plus the lock. Lock count and door condition affect labor. The $39 service call fee is separate.
Hardware and parts
Replacement cylinders, locks, keys and other parts are priced according to what the job requires. You see those costs before installation.
The after-hours fee
A $45 after-hours fee applies from 9 PM to 7 AM, on Sundays and on major holidays. It is added to the other applicable charges.
Approval and an itemized bill
Every charge appears in the written price you approve. If the scope changes, we stop for new approval. Your invoice lists the work and parts.
Ways to pay
We accept major credit and debit cards, Apple Pay, Google Pay and cash. Business checks and net 30 invoicing are available for eligible accounts.
Know your technician before opening
You should be able to identify the locksmith at your property before authorizing access or approving a repair.
An arrival text
We send the technician's first name, photograph and assigned van number when they are on the way.
Credentials you can check
The person at your door wears a Cairn uniform and carries photo identification and a locksmith work card.
A marked service vehicle
Look for a white van with the Cairn mark on both sides, matching the van information you received.
Approval stays with you
The technician shows the written price on a tablet. Nothing starts until you approve it.
Owner and lead locksmith
Meet the locksmith who started Cairn
Owen Brandt founded Cairn Lock & Key in 2011 with one van. Before that, he worked eight years as a locksmith for a Las Vegas property management company. Cairn has since grown to 14 people and nine service vans.
Owen is still the owner and lead locksmith. He handles commercial walkthroughs and master key design himself, but does not attend every call. Every technician is a W-2 employee who spent six weeks riding with a senior technician before working alone.
Two ways to spend less on key work
These offers apply to qualifying rekeying and automotive key jobs. Mention the offer when arranging service.
New home
$20 off a new home rekey
Save $20 when you have four or more locks rekeyed within 60 days of closing on or moving into your home.
Mention this offer when booking. Expires 31 December 2026. One offer per job.
Car keys
$25 off a spare car key
Take $25 off a second key or fob when both are cut and programmed during the same service visit.
Mention this offer when booking. Expires 31 December 2026. One offer per job.
Prices shown, IDs checked, keys tested
Sample reviews written for this demonstration, illustrating the service details customers can expect from Cairn.
“I locked myself out of the house after dinner and called Cairn. The dispatcher explained the fee and sent a text with the locksmith's photo and van number. He checked my ID, opened the door without damaging the lock and gave me an itemized receipt.”
Melissa R.
“We had four locks rekeyed after moving into our house in Summerlin. The locksmith checked the condition of each lock first and showed us the written price. Before leaving, he had us try every new key in every door so we knew they all worked.”
Daniel M.
“I manage several rental units in North Las Vegas and needed the locks changed between tenants. Cairn confirmed the work order, explained the charges and tested the finished locks with me. The invoice listed the labor and hardware separately, which made the paperwork easier.”
Rachel T.
Sample reviews written for this demonstration site.
How Las Vegas customers rate Cairn
We have a 4.9 average rating from about 1,180 reviews across Google, Yelp and Nextdoor.
Demo badges
These are fictional badges for demonstration purposes only. A live site shows the business’s real awards and credentials.
Mobile locksmiths across the valley
We serve Las Vegas, Henderson, North Las Vegas and the surrounding communities with mobile service at homes, businesses and vehicles.
Nine vans start each day across the valley, so we send the nearest available one. Emergency service runs at any hour in the valley. Boulder City service runs from 7 AM to 9 PM, with overnight visits when a van is available. A $25 travel charge applies only to Boulder City visits.
- Las Vegas
- Henderson
- North Las Vegas
- Summerlin
- Spring Valley
- Enterprise
- Paradise
- Sunrise Manor
- Whitney
- Centennial Hills
- Southern Highlands
- Mountain’s Edge
- Green Valley
- Boulder City
Not sure whether your address is within our service territory? Call and we will check.
Know a little more about your locks
A few practical things worth knowing before you change a lock, order another car key or approve a repair.
Bought a home in Las Vegas? Rekey it before you move in
Learn why changing the pins inside a working lock can stop the previous keys from working without replacing the hardware.
Car lockout safety in Las Vegas heat
Understand why a locked vehicle needs special attention in Las Vegas heat and when the first call should be to 911.
How to read a locksmith estimate
See how the service call fee, labor, hardware and time of service appear in a written locksmith price.
Answers before the technician arrives
These are the details callers most often need to understand before arranging emergency or scheduled locksmith work.
Call (702) 000-0000All questionsCan I get a locksmith late at night or on a holiday?
Our emergency line is answered 24 hours a day, every day, including holidays. We dispatch emergency lockout and lock repair work throughout the Las Vegas valley at any hour. Boulder City has different overnight availability, which the dispatcher will confirm.
Which parts of Las Vegas do you serve?
We serve Las Vegas, Henderson, North Las Vegas, Summerlin, Spring Valley, Enterprise, Paradise and other communities across the valley, including Boulder City. Service is mobile rather than provided from neighborhood offices. If you are near the edge of the territory, call to check your address.
What will a locksmith visit cost?
The $39 service call fee is separate from labor and parts. A $45 after-hours fee applies between 9 PM and 7 AM, on Sundays and on major holidays. After inspection, you approve the written price before work starts.
What identification do I need to show?
Bring government photo ID and something connecting you to the property or vehicle, such as a lease, utility bill, registration or insurance card. If those documents are locked inside, the technician can check them after opening. Lock changes at rental properties also require owner or manager approval.
Will you have to drill my lock to open the door?
Most standard residential locks can be opened without damage, but the technician must inspect the lock before choosing an approach. A seized or damaged lock or certain high-security cylinders may require drilling. We explain any replacement hardware and obtain your approval before drilling.
Is Cairn Lock & Key licensed and insured?
Yes. Cairn is licensed and carries general liability insurance. Our technicians hold current Las Vegas Metropolitan Police Department locksmith work cards and carry identification on service calls. Commercial clients can request a certificate of insurance.
How can I pay for the locksmith service?
We accept major credit and debit cards, Apple Pay, Google Pay and cash when the work is complete. Business checks are also accepted. Commercial customers with approved credit may use purchase orders and net 30 invoicing.
Can you make a new key if I lost every car key?
We replace lost keys and program supported vehicle keys and fobs at the vehicle. Give the dispatcher the year, make, model and whether any working key remains so we can check compatibility. Some European models require dealer-only programming, and we will tell you before arranging a visit.
Call for lockouts, request planned work
For urgent help across the Las Vegas valley, call our dispatcher. For planned service, send a request and we will respond within one business day.