Break-in lock repair
After police finish, Cairn can replace damaged locks and secure the door. Our mobile locksmiths serve homes and businesses across the Las Vegas valley.
- Emergency calls answered 24 hours a day
- Lock, strike plate and reinforcement repairs
- Itemized invoice for insurance records
Answered day and night
A Cairn dispatcher answers every day of the year.
Licensed and insured
Employee technicians carry photo ID and a police work card.
Your price comes first
Approve the written price on a tablet before work begins.
Call after police have finished
Call 911 first if anyone is in danger. Once police have finished at the property, call our dispatcher for emergency lock service. The line is answered every day, including holidays. Arrival is estimated during the call. The request form is not monitored for emergencies.
Five steps before the repair
A damaged lock and a damaged door are different jobs. These steps help us understand what needs securing without disturbing the property.
Let police finish first
Wait until responding officers have finished their work and released the property before arranging repairs.
Wait somewhere secure
Stay in a safe, well-lit place. Do not force the damaged lock or try to make the door latch.
Describe what was damaged
Tell dispatch whether the lock, strike, latch or surrounding door is damaged. Mention if the door cannot close.
Give the property address
Provide the street address and any access instructions needed to reach the door.
Have ownership documents ready
Keep your photo ID and a document linking you to the property available for the technician.
What happens at the damaged door
The technician checks the damage and explains the proposed work before changing anything.
Arrival and identification
A text provides the technician's first name, photo and van number. The technician arrives in uniform with company ID and a locksmith work card.
Property authorization
Government ID and proof of your connection to the property are checked before the lock is opened or changed.
Inspection and written price
The technician examines the lock and door hardware, then presents a written price for your approval before starting.
Repair, testing and invoice
After the approved work, the technician checks the keys, latch and lock with you. An itemized invoice records the work and parts.
How we get you back in
Inspect the door before repairing the lock
The technician first inspects the cylinder, latch, strike and surrounding hardware to see what needs repair or replacement. If entry is needed, non-destructive methods are used whenever the lock allows. Entry without damage is never promised.
A new lock, strike plate and reinforcement hardware can secure the door. If drilling is needed, the technician explains why, gives you the replacement price and gets your approval before drilling. Cairn does not replace doors or glass.
- Inspect the cylinder, latch, strike and door condition
- Use non-destructive entry when the lock permits
- Approve drilling and replacement pricing first
How the repair price is worked out
The cost depends on the damage and the hardware needed to secure the opening. These are the charges and conditions to discuss with dispatch.
Service call
The $39 service call fee covers travel and inspection within the service area. It applies to every visit and is separate from the repair.
After-hours work
A $45 after-hours fee is added from 9 PM to 7 AM, on Sundays and on major holidays.
Lock condition
A damaged cylinder may need replacement, while a usable lock might be rekeyed for $22 per cylinder.
Replacement hardware
A new deadbolt installation starts from $85 per door plus the lock. Strikes and reinforcement parts depend on the damage.
Travel and additional work
Boulder City adds $25 for travel. Door condition, drilling and extra hardware can change the scope and final amount.
We verify who can approve the repair
Before changing a lock, the technician checks your government photo ID and confirms your authority over the property. If your ID is locked inside, it is checked after the door is opened and before the technician leaves. If you cannot provide it, the door is relocked and only the service call fee is charged.
- Homeowner: photo ID and address verification
- Renter: ID and owner or manager approval
- Business: approval from an authorized representative
Questions about securing a damaged door
The condition of the door determines what can be repaired during the visit and what requires other work.
Call (702) 000-0000All questionsCan you secure my door even if the frame is damaged?
We inspect the lock, strike and surrounding hardware to determine whether the opening can be secured with locksmith repairs. Cairn can supply replacement locks and reinforcement hardware but does not replace doors, frames or glass.
Should I call before the police have finished?
Let the police finish their work before arranging changes to the damaged lock or door hardware. Once the property is released, call our emergency dispatcher and describe what needs attention.
Can you change the lock if keys are missing?
Yes. If the existing cylinder is in suitable condition, rekeying changes its internal pins so the missing keys no longer operate it. A damaged or unsuitable cylinder may need replacement instead.
Will I receive paperwork for my insurance company?
Yes. You receive an itemized invoice showing the service call, labor and individual parts. You can provide that record to your insurer when documenting the repair.
Can you improve the deadbolt after the emergency repair?
Yes. A scheduled upgrade can include a Grade 1 deadbolt with a full 1 inch throw and a reinforced strike fixed with 3 inch screws into the wall stud. The technician can assess the existing door and hardware before installation.
Further work for your locks and doors
Deadbolt installation
Fit a new deadbolt and check that the bolt seats fully in the reinforced strike.
High-security locks
Compare higher security cylinders and key control options for your property.
Lock rekeying
Keep usable lock hardware while changing which keys can operate it.
Commercial door hardware and repair
Address damaged commercial latches, strikes, closers and storefront hardware.
Get the damaged lock working again
Cairn serves the Las Vegas valley. Call for urgent lock repairs and an estimated arrival window, or use the request form for planned upgrades.