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Safe and vault locksmith services

Locked out of your safe or changing how it opens? We service home and business safes, from failed keypads to new installations and anchoring.

  • Opening methods chosen after inspection
  • Combination changes, electronic locks and keypad upgrades
  • Installation, anchoring and ground-level moving
1,180 reviews4.9
A Cairn Lock & Key safe technician fits a new keypad to a home safe while the owner watches

Opening, repairs and installation

A safe that will not open and a safe that needs installing call for different work. We handle both, including changes to the locking mechanism.

Safes we work on

From a household document safe to a business deposit safe, the type and construction help determine how the work is approached.

  • Home safes

    Opening, combination changes, lock replacement and installation for household safes.

  • Gun safes

    Lock service, opening and electronic keypad upgrades for gun safes.

  • Fire safes

    Opening and lock service for safes designed to protect contents from heat.

  • Floor and wall safes

    Opening and lock repair for safes installed within floors or walls.

  • Office and cash safes

    Combination changes, failed lock service and repairs for safes used in businesses.

  • Deposit safes

    Lock service, opening and combination changes for commercial deposit safes.

Proof of authority comes first

Before opening a safe or changing its lock, we verify that the person requesting service owns it or has authority to act for the owner. Have the relevant documents available for the technician to examine in person. Do not send ID copies or combinations through the website.

  • Government-issued photo ID
  • Proof of safe ownership or authority
  • Estate documents for inherited safes

What happens at a safe-service visit

Safe work starts with identifying the problem, not choosing an opening method over the phone. Here is how a visit proceeds.

  1. Describe the safe and problem

    Tell dispatch whether the combination is lost, the keypad is dead, the lock has failed or the safe needs installation or moving.

  2. Verify authorization

    The technician checks your identification and documents establishing ownership or permission to service the safe.

  3. Inspect the safe

    We examine the locking mechanism, construction, condition and access before deciding what work is appropriate.

  4. Review and approve the price

    You receive a written price before work begins. Any drilling or replacement requires your separate approval.

  5. Complete and check the work

    After service, we check the lock's operation with you and provide an itemized invoice for the work performed.

How safe-service pricing is determined

Safe opening cannot be priced accurately from a description alone. The technician needs to see the safe before giving a final figure.

  • Inspection before opening

    Safe opening is priced only after an on-site inspection, never by phone. The $39 service call fee applies inside the service area.

  • Type of lock

    A mechanical dial, electronic keypad or failed locking mechanism can require different service work.

  • Size and construction

    The safe's weight, construction and condition affect the work involved in opening, repairing or installing it.

  • Location and access

    A safe's position and available access matter, particularly for anchoring or moving heavy units.

  • Full written price before work

    Every charge appears on the written price before work starts. If the job changes, you approve a revised price first.

Handling and damage

Handling and damage

Many safes can be opened without damaging the locking mechanism or cabinet. That is not possible in every case. A failed lock or the safe's construction may require a small drilled opening, which is repaired afterward so the safe remains usable. We explain the proposed work before proceeding.

Moving a safe requires checking its weight and the route it must travel. Cairn moves safes weighing up to 1,000 lb at ground level. Heavier safes and moves involving stairs are referred to a safe mover.

  • Many safes open without damage
  • Necessary drilled openings are repaired
  • Ground-level moves up to 1,000 lb
Hector Ruiz, safe and vault technician at Cairn Lock & Key, beside a safe in the workshop

What safe ratings actually measure

Fire protection and resistance to physical attack are separate measures. Read the rating for the protection it describes.

  • Fire rating

    A fire rating describes how long a safe's interior stays below 350°F during the rated fire exposure.

    • Measures protection from heat
    • Time is part of the rating
    • One hour is an example rating
  • Burglary rating

    Ratings such as RSC and TL-15 describe resistance to physical attack rather than performance during a fire.

    • RSC means residential security container
    • TL-15 describes resistance to attack
    • Different from fire protection

A fire safe is not necessarily rated to resist attack; look for a separate rating such as RSC or TL-15.

Safe brands we service

Cairn services Liberty, AMSEC, SentrySafe and Gardall safes, including opening, lock repair and combination changes.

Safe brands we service

  • Liberty

  • AMSEC

  • SentrySafe

  • Gardall

We service these brands independently; brand service does not imply manufacturer authorization.

“Our office safe had a keypad that stopped responding, and we needed to get it working again. The technician checked our authorization, inspected the lock and explained the work before giving us a written price. We knew what was being done before agreeing to it.”

Nathan N.

Office safe repair, Las Vegas · Sample review

Questions about safe service

These are the details worth checking before arranging an opening, lock change or safe installation.

Call (702) 000-0000All questions
Can you open my safe if I have lost the combination?

Yes, lost combinations are one of the reasons we open safes. The technician inspects the safe before choosing a method, and some openings require repair work afterward.

Can you replace a mechanical dial with an electronic keypad?

Yes, we offer upgrades from dial locks to electronic keypads. The technician examines the existing safe and lock before recommending the replacement work.

Will opening my safe damage it?

Not necessarily. Many safes open without damage, but some require a small drilled hole that is repaired so the safe keeps working. We do not promise a particular opening method before inspection.

What do I need to show if I inherited the safe?

Have your government photo ID and proof of ownership or authority over the safe ready for the technician. Estate and inherited safes also require supporting documents, which the technician checks at the visit before opening or changing the lock.

Can you move my safe upstairs?

Cairn handles safe moves up to 1,000 lb at ground level. Moves involving stairs, along with heavier safes, are referred to a safe mover.

Do you sell safes, or can I visit your showroom?

We can supply and install a safe ordered for you, but we do not operate a showroom. Our Las Vegas key and safe workshop is open by appointment only, with no walk-in counter.

Do you open bank vault doors or safe deposit boxes?

No, bank vault doors and safe deposit boxes are outside our service scope. We work on residential and commercial safes, including office, cash and deposit safes.

Get the right work done on your safe

We serve homes and businesses across the Las Vegas valley. Call for an urgent safe issue, or send a request for planned opening, repair or installation.