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Locksmith help for every door

From a locked car to a building full of doors, Cairn serves the Las Vegas valley. Tell our dispatcher what is happening. We'll work out which service you need.

  • Home, business and vehicle lockouts
  • Locks, keys, safes and commercial doors
  • Mobile service across the Las Vegas valley
1,180 reviews4.9
A Cairn Lock & Key locksmith cuts a brass key on the key machine inside his service van
(702) 000-0000A dispatcher answers day or night

Locks and keys for home, business and car

A locked door, a worn cylinder and a missing car key need different equipment and different work. Start with the type of property or vehicle involved.

Keep the lock or change it

Repair comes first when a lock only needs adjustment or a replacement part. A latch that binds against the strike may not need a new lock at all.

  • Rekey

    Rekeying changes the pins inside a compatible cylinder so the old keys stop working. The existing lock stays on the door.

    • Suitable for hardware in good condition
    • New keys replace the old working keys
    • Does not improve the lock's security grade
    • Matching keys require compatible keyways
  • Replace

    Replacement puts new hardware on the door when the existing lock is worn, damaged or unsuitable for the security or features you want.

    • Addresses badly worn or damaged hardware
    • Allows a change in style or finish
    • Offers a move to a higher lock grade
    • Makes a change to smart locking possible

A technician must inspect the lock, its condition and compatibility before recommending repair, rekeying or replacement.

Hardware we work on

The cylinder is only one part of a working door. Cairn services the locks, closing mechanisms and access hardware used in homes, businesses and managed properties.

  • Deadbolts

    Installation, rekeying and replacement, with attention to bolt travel, strike placement and how the door sits in its frame.

  • Knob and lever locks

    Cylinder and latch repairs, rekeying and replacement for household entry doors and interior commercial doors.

  • Panic hardware

    Service for rim, mortise and vertical rod exit devices, including bars that stick, fail to relock or need replacement.

  • Smart locks

    Installation and setup of keypad, Wi-Fi and Bluetooth locks, including door-fit checks, phone pairing and user-code setup.

  • High-security cylinders

    Installation and service of high-security and restricted-key cylinders for homes and commercial key-control systems.

  • Door closers

    Adjustment of closing and latching speed, replacement of leaking closers and correction of hardware-related closing problems.

  • Storefront locks

    Locks, deadlatches, pivots and related hardware on aluminum storefront doors, including doors that drag or fail to latch.

  • Safes

    Opening, lock changes, keypad upgrades and repairs on home, fire, gun and commercial safes, subject to inspection.

  • Keypad locks

    Standalone keypad locks for homes and businesses, including installation, setup and replacement of compatible hardware.

Work beyond ordinary door locks

Some jobs need a safe technician, an access plan or continuing service across several properties. Cairn has specific services for each.

  • A Cairn Lock & Key safe technician fits a new keypad to a home safe while the owner watches

    Safes and vaults

    Opening and repairing safes, changing combinations, fitting electronic locks and arranging ground-level safe moves up to 1,000 lb.

    Learn more
  • A Cairn Lock & Key technician mounts a card reader and keypad beside an office entrance

    Access control

    Cairn installs and services keypad, card and fob locks, electric strikes and managed systems up to 16 doors. Larger networked systems involve a licensed low-voltage contractor.

    Learn more
  • A Cairn Lock & Key locksmith rekeys an apartment door while the property manager checks his work order

    Property managers

    Resident turnover rekeying, staff master keys, common-area locks and work-order accounts with a named coordinator and monthly statements.

    Learn more

Lock brands we service

Our technicians work with the residential, high-security, smart, commercial and safe hardware brands listed below. The model and condition determine what work is possible.

Homes

High security and smart

  • Medeco
  • Mul-T-Lock

  • Schlage Primus

  • Schlage Encode

  • Kwikset Halo

  • Yale Assure

  • August

  • Level

Commercial and safes

Cairn services these brands but is not a dealer or representative for any manufacturer.

From the first call to the final test

There is a check before entry, a price before work and a test before the technician leaves. Here is how a mobile service visit is handled.

  1. Tell us what happened

    Call for an urgent problem or send a request for planned work. Give the location, the lock or vehicle involved and whether anyone is in danger.

  2. Review the visit details

    The dispatcher quotes the service call fee and work price range, then estimates arrival based on the nearest van, traffic and time of day.

  3. Receive the technician details

    Before arrival, a text identifies the assigned technician by first name and photo and includes the service van number.

  4. Meet the assigned locksmith

    The locksmith arrives in a marked Cairn van, wearing a uniform and carrying photo identification and a current locksmith work card.

  5. Confirm permission for the work

    The technician checks your ID and your authority over the home, business, vehicle or safe before opening or changing access.

  6. Inspect and approve the price

    After inspecting the hardware, the technician presents the written price on a tablet. Drilling, cutting and replacement require separate approval.

  7. Complete and check the repair

    Once approved, the work proceeds. You test the keys, lock operation and door latching with the technician before the visit ends.

  8. Receive the itemized invoice

    The final invoice lists the service call, labor and each part separately. You can receive it on paper or by email.

What the service warranty includes

Labor, supplied hardware and vehicle keys and fobs Cairn supplied have different warranty terms. Coverage depends on the work performed and the cause of the problem.

Workmanship for 12 months

If a lock Cairn installed, repaired or rekeyed stops working correctly because of our workmanship within 12 months, we return to correct that work at no charge. This applies to faults caused by our service, not unrelated problems with the door or frame.

Hardware follows the manufacturer

Hardware Cairn supplies carries the manufacturer’s warranty. The coverage period varies by brand and hardware grade. When a supplied part qualifies for a warranty claim, Cairn handles the claim with the manufacturer.

Car keys and fobs for 90 days

Keys and fobs Cairn supplied and set up for your vehicle carry 90 days of coverage. This is separate from the workmanship warranty for lock installation, repair and rekeying.

What the warranty excludes

For hardware you provide, Cairn warrants its labor but not the product. Damage from forced entry, doors or frames that shift or swell, smart lock batteries, and Wi-Fi or app problems outside the lock are excluded. These conditions are not defects in our workmanship.

Requesting warranty service

Call Cairn and describe the original work and what has stopped working. Our office reviews the service record and arranges a return visit when the problem needs an inspection. Have your original invoice available to help identify the work.

We send the nearest available van

Cairn serves the Las Vegas valley from mobile service vans, with emergency dispatch and scheduled appointments. There is one workshop in Las Vegas, open by appointment only.

Service extends through Las Vegas, Henderson, North Las Vegas, Summerlin, Spring Valley, Enterprise, Paradise, Sunrise Manor, Whitney, Centennial Hills, Southern Highlands, Mountain's Edge and Green Valley. Boulder City is also served, with different emergency hours. Vans begin their day in different parts of the valley.

Every Boulder City visit adds $25 to the service call fee. Emergency service runs 7 AM to 9 PM, with overnight calls subject to van availability. At the service area edge, call to confirm coverage.

Tell us what your lock, key or door is doing

For a lockout or failed lock, call the emergency line. For planned work, send a service request. Cairn serves the Las Vegas valley, and you need only describe the problem.