Locksmiths for property managers
From one rental home to a portfolio of apartment buildings, Cairn handles locks, keys and door hardware across the Las Vegas valley.
- Turnover rekeying at $22 per cylinder
- Resident lockouts billed as your account directs
- One monthly statement per property
Answered day and night
A Cairn dispatcher answers every day of the year.
Licensed and insured
Employee technicians carry photo ID and a police work card.
Your price comes first
Approve the written price on a tablet before work begins.
Lock work across your properties
Different properties have different access needs. We work on the locks residents use, the doors maintenance opens and the shared areas your staff manages.
HOAs and gated communities
Service gate, clubhouse, pool and gym locks, with master keys for authorized staff where appropriate.
Learn moreApartment communities
Rekey units between residents, repair failed locks and maintain access to shared areas and maintenance rooms.
Learn moreRental property rekeying
Keep existing hardware when it is fit for rekeying, or replace worn locks with manager approval.
Learn moreVacation rental smart locks
Fit keypad and smart locks, set up user codes and show the property manager how to manage access.
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A new set of keys for each resident
A change of tenancy calls for a clear change of access. We handle the cylinders, keys and work records so the next resident starts with a known set.
Rekey between residents
We rekey suitable existing cylinders at $22 each, so keys issued for the previous tenancy no longer operate them. The service call fee is separate.
Count out the new keys
New keys are tested in each rekeyed lock, then counted out to the manager at handover.
Send the work order by email
Your team can identify the property, unit and requested lock work in an emailed work order.
Work around move-in dates
We schedule planned turnover work around your access arrangements and the date the next resident takes possession.
Keep staff access organized
A master key plan separates the doors residents open from those assigned to maintenance and management.
The property master opens all doors in the system. Maintenance and office sub-masters open their assigned groups. Each unit keeps a different key. Pool and gym access can be grouped separately from storage and mechanical rooms. Owen Brandt designs the system around who needs each key.
Property master key
Maintenance sub-master
Office sub-master
Unit keys (each different)
Pool and gym
Storage and mechanical
This diagram is an illustrative key hierarchy, not a record of any customer's doors, cylinders or key assignments.
From work order to tested lock
Call at any hour for urgent lockouts or failed locks. Email work orders for planned jobs. Each order is approved before the work is scheduled.
Report the work
Call for an urgent lockout or failed lock at any hour in the valley. Email a work order for planned rekeying, installations or hardware repairs.
Confirm the account
Dispatch checks the address, door problem and authorized contact, including whether a resident or the property pays for a lockout.
Review the charges
We quote the service call fee and an initial price range. The dispatcher gives an estimated arrival window for emergency calls.
Arrange the visit
Emergency work is dispatched by phone. Planned visits are arranged during scheduled service hours, Monday to Saturday, 7 AM to 6 PM.
Approve and test the work
The technician checks authority, inspects the hardware and gets approval of the written price. Completed locks and door latches are tested.
Receive the work record
We provide an itemized invoice listing the service call, labor and parts, along with a door-by-door record for the manager.
Clear authority for every lock change
A work order identifies the task. Account authorization establishes who can request keys, approve a change or admit a technician.
Named account contacts
The account identifies the owner, manager or other people permitted to authorize locksmith work.
Signed key requests
Master and restricted keys are released only to contacts named on the account following a signed request.
Resident identity checks
For a resident lockout, we check photo ID and a lease or obtain confirmation from the landlord or manager.
Possession-change approval
After an eviction or lockout order, we change locks only with the owner or manager present or on written request. We do not carry out evictions.
Locked key records
Master key and restricted key account records are retained in a locked file, with key release limited to authorized contacts.
One account for multiple properties
Manage several properties under one account, with emailed work orders and a separate monthly statement for each property.
A named coordinator
Priya Nair coordinates commercial accounts and provides a consistent contact for property management teams.
Email work orders
Send planned lock and hardware requests by email, with the location and work required identified.
Property-level statements
Approved commercial accounts receive a monthly statement for each property, with net 30 terms and purchase orders accepted.
Portfolio account handling
Several managed properties can operate under one commercial account while retaining their individual billing records.
A line answered at every hour
A Cairn dispatcher answers the emergency telephone 24 hours a day, every day, including holidays.
Door-by-door documentation
Following commercial lock work, we hand over a record identifying the doors serviced for the property's files.
An apartment turnover in Spring Valley
Sample project for this demonstration site, showing the scope of a managed-property rekey.
Turnover rekeying for a Spring Valley apartment community
An apartment manager needs new unit keys before the next resident moves in. Cairn rekeys suitable existing cylinders, checks each new key and provides the manager with an itemized work record.
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“We manage several properties in Henderson, and Cairn handles them under one account. We email work orders, Priya is our contact when something needs sorting out, and each property gets its own monthly statement. It makes it easier to check the work against our records.”
Marissa L.
Questions from property managers
The account arrangements, charges and approval requirements managers usually want settled before the first service request.
Call (702) 000-0000All questionsCan you rekey several vacant units under one work order?
Yes. Send the property and unit details by email so the work can be scheduled together. Rekeying is $22 per suitable cylinder, with the service call fee quoted separately.
Who pays when a resident calls about being locked out?
The resident can pay directly, or the charge can go to the property, depending on your account instructions. We confirm the billing arrangement when the request is taken.
Can our maintenance staff have a key that opens only certain doors?
Yes. A sub-master can be planned for a defined group of doors, while other areas remain outside that group’s access. The layout is agreed during the master key planning process.
Can you change locks after an eviction?
We can change locks following an eviction or lockout order with the owner or manager present or on their written request. Cairn does not conduct evictions or remove occupants.
Does Cairn accept purchase orders and bill on account?
Yes. Commercial customers with approved credit can use purchase orders and receive net 30 invoices. Statements are organized by property each month.
What happens if a pool gate lock stops working on Sunday?
Call the emergency line and describe the failed lock. Sunday calls carry a $45 after-hours fee in addition to the service call fee and approved work charges.
Can you inspect all our common-area doors before proposing repairs?
The current offer provides a scheduled walkthrough and written recommendation at no charge for businesses and properties with 5 or more doors. The offer expires December 31, 2026, and does not apply to emergency visits. A recurring maintenance program is priced per door after the walkthrough.
Put your properties on one account
Discuss a commercial account
Talk through your properties, authorized contacts, work order process and billing needs with our commercial team.
Request a planned walkthrough
Current offer: a scheduled walkthrough at no charge for properties with 5 or more doors, valid through December 31, 2026.