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An exit door that works properly

A restaurant's back exit would not latch and its panic bar kept sticking. Cairn repaired the hardware as part of our commercial service across the Las Vegas valley.

  • Like-for-like exit device replacement
  • New closer with adjusted closing speed
  • Work completed before opening
1,180 reviews4.9
A Cairn Lock & Key locksmith replaces the lock on a restaurant's back door while a cook looks on
(702) 000-0000A dispatcher answers day or night

The challenge

A back exit that would not latch

In an older Arts District building, a restaurant's rear exit door had two problems. The latch would not catch properly when the door closed, and the panic bar sometimes stuck when operated.

Replacing the bar alone would not address how the door closed against its frame. The job needed attention to the exit device, the closer and the strike, with the work arranged before the restaurant opened.

A Cairn Lock & Key locksmith tightens a panic bar on a steel exit door in a commercial corridor

Repair the whole closing action

The recommendation addressed the parts that work together when the exit closes and when someone operates the release from inside.

  • Replace the exit device

    A like-for-like device would replace the sticking panic bar without introducing a different type of exit hardware.

  • Install a new door closer

    The new closer is adjusted for closing speed and latch speed so the door closes under control and latches properly.

  • Realign the strike

    The strike needed adjustment so the latch could engage when the door reached its closed position.

  • Flag the fire rating review

    The owner would be advised to have a fire door inspector check the door's rating label.

The repairs made before service

The repair was scheduled before the business opened, leaving time to fit the hardware and check how the exit operated.

  1. Fit a matching exit device

    Removed the sticking panic bar and installed a like-for-like exit device of the same type.

  2. Adjust the new closer

    Set the door's main closing speed and final latch speed so it could complete its movement into the frame.

  3. Correct the strike position

    Aligned the strike to let the latch seat properly as the door closed.

  4. Test and advise the owner

    Checked closing and inside release, then explained why the existing fire rating label needed a separate inspection.

A door that closes and releases

The completed hardware work restored the two essential movements of the restaurant's back exit.

  • The latch catches

    The corrected closer and strike allow the door to shut and engage its latch rather than resting partly open.

  • The inside release operates

    The replacement panic hardware lets the door reopen from the inside as intended.

  • An inspection item identified

    The owner was informed that a qualified fire door inspector should review the rating label, separate from the hardware repair.

“Our back door wasn't latching, and the panic bar had started sticking. Cairn replaced the exit hardware and adjusted the closer before we opened. The door shuts and releases properly again. They also explained that we needed a fire door inspector to check the rating label.”

Anthony R.

Restaurant Owner, Arts District · Sample review

More completed commercial work

Get your business door working properly

  • Call about a faulty exit

    Speak with our dispatcher about a door that will not latch, a sticking exit device or a closer that has failed.

  • Plan a hardware repair

    Use the request form to describe the door, its hardware and the business hours we should plan around.